Ecoshine Supplies

DELIVERY & RETURNS

Next Day Delivery

  • Orders placed before 1 pm will be dispatched the same day.

  • Delivery is FREE for orders over £30 (excluding VAT) to Mainland UK; otherwise, a charge of £3.99 applies.

  • For deliveries to the Highlands, Islands, and Northern Ireland, please click here.

  • The average delivery time is 2-3 days.

  • Next-day delivery is available for a courier charge of £5.99, with orders required to be placed before 1 pm.

  • Deliveries are made Monday to Friday, excluding public holidays.

  • There is no minimum order value.

  • Our delivery partners include DHL Parcel UK, Parcelforce, Yodel, and Royal Mail.

Returns

  • Orders placed before 1 pm will be dispatched the same day.

  • Delivery is FREE for orders over £30 (excluding VAT) to Mainland UK; otherwise, a charge of £3.99 applies.

  • For deliveries to the Highlands, Islands, and Northern Ireland, please click here.

  • The average delivery time is 2-3 days.

  • Next-day delivery is available for a courier charge of £5.99, with orders required to be placed before 1 pm.

  • Deliveries are made Monday to Friday, excluding public holidays.

  • There is no minimum order value.

  • Our delivery partners include DHL Parcel UK, Parcelforce, Yodel, and Royal Mail.

Damaged Goods/Wrong Delivery

If goods are damaged upon delivery, please inform us within five days of the delivery date, providing images of the damaged products. We will then arrange a replacement service free of charge.

4o mini

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Cancellation of Order:

If the order is cancelled after dispatch, the return will be processed once the products have been received, minus the delivery charges.

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